Known Game Issues

We strive to be there for you! If you have an issue with the game where there is a glitch or a bug, aside from submitting it through our “bug hunt” contest (you can win $250 or more by telling us about bugs!), we urge you to tell us about it (see the form below) so we can both fix it AND make it right for you! Be sure to include a screenshot of your game so we can see how many coins you had and if you had purchased anything as well. Our team will do everything we can to get you back to smashing away!

Level 7 Diner Designer Tutorial:

Right after level 7, there is a tutorial that teaches you how to use the Diner Designer feature. During this tutorial, you will eventually get to a point where you learn how to place chairs in the diner. After placing the chairs at the table, you will be instructed to randomly place a chair in the diner and then remove it. When you follow the tutorial and tap the screen to place the random chair, a green square will appear. We have had instances where the player was then unable to actually place a chair which prevented them from moving on with the game. We are fixing this issue and it should be fixed in December.

The temporary fix for now: Once you tap the screen, if the green square appears, immediately tap somewhere else on the screen OUTSIDE of the green square. If the chair doesn’t appear, then tap elsewhere and keep tapping different places until the chair appears. Once it appears, tap it again to remove it and you will be good to press the “confirm” button and continue on with the game.

When we fix it, it will make sure the chair appears the first time you tap the screen.

Random Game Glitch Preventing Continuing:

These should be rare and far and few between. If you encounter this, simply exit the game and restart the app and it should be fixed.